faq
My item doesn’t look the same as the photo?
All of our pieces are handmade from start to finish and as a result small variations in glaze and shape will occur. If you would like to see a photo of your exact piece prior to purchase, please email us.
Do you accept custom orders?
Depending on our schedule and stock levels we may accept certain custom orders. Please email us if you have any requests and we will do our best to accommodate you.
Are your pieces dishwasher safe?
Yes, all of our pieces have been fired at very high temperatures so they become dishwasher and microwave safe. We do however suggest handwashing to increase the lifespan of your pieces.
Do you offer local pick up?
Yes we do! Local pick up is available for all our Perth metro customers. We are currently located in the southern suburb of Applecross so if that’s a preferred option for you, just select ‘local pickup’ at the checkout and we will email you to arrange a time.
Do you currently stock any local stores?
At the moment we only have our items available from our online store, however there are definitely things in the works so please follow us on Instagram for important updates and announcements.